PCN Development Manager - The Ridings Medical Group/Hessle Grange Medical Centre - East Riding of Yorkshire - £37,563.00 pro-rata - 3/6/2020

Main contact: Carol Selby, Business Manager - carolselby@nhs.net - 01482 661252

PCN Manager, part-time required

RIVER & WOLDS PCN Development Manager

The PCN Development Manager will support the Clinical Director and practices at locality network level to develop and implement service improvement and transformation work aligned to local and national priorities. This includes building on current primary care provision and working proactively with the wider network to ensure we can offer our local population sustainable, proactive, personalised, coordinated and more integrated health and care.

The role entails building effective working relationships across the network area, working closely with the Clinical Director, engaging stakeholders across different organisations and disciplines, coordinating work-streams, projects, tasks and events, and collating and monitoring risks and issues.

This role is central to the local transformation programme of work and as such is subject to change and develop over the next 12 months in line with the emerging needs of the service and system locally.

Please see below for full job description and terms and conditions.

For further information please contact Carol Selby, Business Manager, The Ridings Medical Group, 4 Centurion Way, Brough, HU15 1AY.  Alternatively please email carolselby@nhs.net

To apply for this post, please go to the NHS Jobs website.



POST TITLE:                         Primary Care Network Manager

LOCATION:                         Working across the River & Wolds Primary Care Network (employed by and based at The                 Ridings Medical Group)


RESPONSIBLE TO:             Ridings Medical Group Business Manager


HOURS PER WEEK:          24 hours/ week

SALARY:                               £24,365.32

DURATION:                        Permanent contract with 3 month probationary period


We are looking for a Primary Care Network (PCN) Manager to work across the Primary Care Network.  This would suit a candidate with strong healthcare management background.

River & Wolds Primary Care Network is a network of 2 practices with a list size of around 40,000 patients.

The PCN Manager role exists to support the delivery of the Primary Care Network agenda.

The PCN Manager will form an integral part of the PCN leadership team working alongside the Clinical Director and the PCN board members.

The PCN Manager will act as point of expertise, coordinate the successful achievement of all governance requirements, translate national and local policy into meaningful changes, and will support practices to achieve improved outcomes for the local population. They will also liaise with the PCN Managers of other PCNs.

Job Summary:

  • To play a pivotal role in the delivery of high quality primary health care within River & Wolds PCN
  • Support the PCN Clinical Director and board to ensure the smooth running of the Network
  • To be involved in the management and development of the Network
  • To be responsible for the production of performance and quality reports within the Network and other Network initiatives
  • To be responsible for the oversight of the Network financial systems/payments to the practices within the Network, working alongside the Lead practice and their financial infrastructure
  • Ensure the PCN is compliant with the GDPR and FOI along with other relevant legislation and professional information management standards such as GMC/BMA and LMC guidance
  • To represent River & Wolds PCN in cross organisation meetings when agreed e.g.  locality/CCG meetings/ other East Riding and Hull wide meetings


The job description is an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by the CD. The following areas of responsibility are an indication of the role, but could be subject to change as the impact of primary care network commissioning evolves.


Key Responsibilities and Duties:

The PCN Manager’s areas of responsibility include:

  • First point of contact for Practice/Business Managers with regard to delivery of Network projects/schemes.
  • Manage contractual requirements on behalf of the Network.
  • Co-ordinate the delivery of enhanced services and other service submissions on behalf of the Network.
  • Support recruitment, induction and training of new PCN staff in co-ordination with the Ridings as employer.
  • Collate feedback / analysis data on behalf of the Network to report to the CCG and other organisations as required
  • To manage the workflow processes in relation to the above
  • Take notes of meetings and circulate in a timely manner to Network Leads, practice/business managers, members of constituent practices and other stakeholders


The remit of this role is broad and evolving and will require attention to detail in the delivery of high-quality day to day operations.

  • Ensure the PCN has a Business Continuity policy that is updated and in which everyone is kept fully aware
  • Work with the PCN Director and board for strategic and operational planning processes to support the PCN objectives
  • Support the PCN Director and board with the writing of business and development plans as required
  • Coordinate meetings for the PCN – monthly board meetings and ad hoc project meetings as required
  • Identify and record risks and issues, developing contingency plans with service and contract leads
  • Ensure all relevant national strategies, policies, targets and frameworks are fully implemented
  • Ensure compliance with health and safety policies and procedures to reflect current best practice and ensure all staff, contractors, workers and members of the general public discharge them effectively
  • Drive issues through to resolution, acting as a point of expertise
  • Finance:
  • To work alongside Practice/Business Managers within the Network for the setting up of new financial systems.
  • To monitor and check the accuracy of  any submissions for Enhanced Services, Contractual requirements on behalf of the Network and ensure that all claims are submitted on a monthly and quarterly basis.
  • Ensure that the PCN’s physical and financial resources are managed and maintained for maximum effectiveness through:
    • Ensuring financial risks are recognised and appropriate action taken to monitor expenditure, and identifying significant deviations from plan
    • Planning and monitoring income and cash flow to ensure that income is maximised and that funds are available as required
    • Ensuring all claims are submitted in good time and payment made and received
    • Ensuring the practice’s allocation of resources is fair and equitable
  • Present financial plans, monitoring information and reports to the PCN as required
  • Manage all delegated budgets with propriety in line with all relevant organisational procedures with a view to achieving the best impact from well managed finances
  • Review, authorise and approve operational services spend, ensuring a fair and reasonable allocation of funds
  • Ensure financial risks are recognised and appropriate action taken


  • Ensure the PCN compliance with the GDPR and FOI along with other relevant legislation and professional information management standards such as GMC/BMA and LMC guidance
  • To oversee the administration of the PCN
  • To ensure the integrity of the system working with the CCG to implement their guidance.


Strategy and Leadership:

  • Clarify objectives and priorities for network delivery in line with operational realties, financial parameters and contract requirements
  • Research and apply evidence from national policy, guidance and benchmarking that will influence the planning and delivery of PCN priorities
  • Promote the engagement of all PCN area GP practices to unify locality structures
  • Ensure proactive stakeholder management occurs including frontline staff, team, service, organisation, senior leaders, external bodies
  • Provide and build upon key performance management data, as appropriate.

Development and Change:

  • Support and champion the development of good quality locality network plans that deliver relevant change and improvement projects which can be both measured and evaluated
  • Oversee a programme of audits and surveys that support and evidence measures of improvement
  • Identify and develop appropriate tools and measures of improvement to support effective change, e.g. performance frameworks, population health data, outcome measures


  • Organise PCN events e.g. Educational/Locality/Neighbourhood /Network wide events.

Relationship Management:

  • Manage and maintain credibility with all key contacts within the network, to foster a culture of collaboration, and promote inter-service learning to drive continuous improvement
  • To work as a flexible member of the PCN, providing support to other team members when necessary
  • To take an active role in the development and embedding of the PCN’s culture, values and reputation as providers of high quality services
  • Encourage supporting staff to collaborate through sharing information and intelligence across different activities
  • Build good relationships with all stakeholders involved in the PCN
  • Develop and deliver a communication strategy with reference to the network’s geographical spread  
  • Represent the network at meetings and in the community
  • Listen and act on staff feedback from the frontline to build staff trust by adopting a proactive, facilitative approach. Ensure their representation and commitment across the PCN.
  • Provide coaching and support to staff and stakeholders involved in PCN transformation and development


  • Any responsibility identified during the course of the job. This is an evolving job.

Equality and Diversity:

  • The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
    • Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
    • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
    • Behaving in a manner which is welcoming to and of the individual, is nonjudgmental and respects their circumstances, feeling priorities and rights.

Personal/Professional Development:

  • The post-holder will participate in any training programme implemented by the PCN as part of this employment, such training to include:  -
    • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
    • Taking responsibility for own development, learning and performance and demonstrating skill and activities to others who are undertaking similar work
    • Training may need to be undertaken outside of normal practice hours, and off site.

Quality and Governance:

  • The post-holder will strive to maintain quality within the PCN, and will: -
    • Alert other team members to issues of quality and risk
    • Assess own performance and take accountability for own actions, either directly or under supervision. 
    • Work effectively with individuals in other agencies
    • Effectively manage own time, workload and resources
    • Ensure that the PCN board and Clinical Director adhere to the governance structure as set out in the network agreement.


The PCN Manager will ensure effective communication is maintained within the Network and with all stakeholders outside the network.




JOB TITLE:                                     PCN Development Manager


LOCATION:                                    Brough, Hessle, South Cave, Holme on Spalding                       Moor, Bubwith

HOURS:                                         24 per week                                                                              

HOURLY RATE:                             £19.47 (WTE: £37,563.00)

ANNUAL LEAVE:                           Five weeks per annum plus bank holidays pro rata.

PENSION:                                      NHS pension scheme is available.

HEALTH:                                        Free access to Simply Health Scheme after                                                                                                                                           probationary period

PROBATIONARY PERIOD:          Three months, with reviews after one, two             and three months.

NOTICE PERIOD:                         Two months either way after probationary period.  During probationary period, one week.

TO APPLY:                                     Jobs.nhs.uk


Closing date for applications:         Friday 6 March 2020.

Interview Date:                               19 March 2020








Back to Jobs List